7 Ways to Get More 5-Star Reviews
A free guide for hotels that want better ratings without fake reviews
What You'll Learn
Ask at the right moment
Timing is everything when requesting reviews from satisfied guests.
Make it ridiculously easy
Remove friction from the review process with QR codes and direct links.
Get real-time feedback for instant service recovery
Receive instant alerts when a guest reports an issue, so you can resolve it while they're still on property.
Respond to every review
Show engagement and turn negative reviews into opportunities.
Train your staff
Empower your team to naturally encourage positive feedback.
Remove fake reviews
Identify and report illegitimate reviews that harm your reputation.
Track and benchmark
Monitor your progress and compare against competitors.
79% of customers leave a positive review after a bad experience — if you fix it well
Service Recovery Paradox
Created by RatingSolutions — helping hotels turn guest feedback into 5-star profiles