Privacy Policy

Effective Date: November 17, 2025

RatingSolutions is a project operated by Visua Agency OÜ.

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our full privacy policy below.

2. Controller

Visua Agency OÜ

Harju maakond, Tallinn

Nõmme linnaosa, Pärnu mnt 388b

11612 Tallinn, Estonia

Email: design@visuagency.com

Phone: +49 152 599 60 533

3. Data Collection on This Website

Contact Form

When you send us inquiries via the contact form, your details from the form, including the contact information you provided, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

Server Log Files

The provider of these pages (Vercel) automatically collects and stores information in server log files that your browser transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

These data are not merged with other data sources.

4. Cookies

This website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offer more user-friendly, effective, and secure. Some cookies are "session cookies" which are automatically deleted after your browser session ends. Other cookies remain on your device until you delete them.

5. Your Rights

You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time using the address given in the legal notice for this purpose or for further questions about data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

6. Third-Party Services

Hosting

This website is hosted by Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Vercel processes data on our behalf and is committed to maintaining the confidentiality and security of your data in accordance with GDPR requirements.

Analytics

We may use analytics services to better understand how visitors use our website. These services collect information such as page visits, time spent on pages, and navigation paths. All analytics data is processed in compliance with GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 2 years unless you request earlier deletion.

8. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data transmission and secure storage systems.

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the new privacy policy on this page with an updated effective date.

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your personal data, please don't hesitate to contact us:

Email: design@visuagency.com

Phone: +49 152 599 60 533