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MD

Manager Doe

Luxury Hotel

Feedback Management

Request and manage feedback

Sent Requests

156

This month

Response Rate

68%

+5% vs. previous month

Positive Reviews

89

From feedback

Active Campaigns

Post-Stay Automatic

Active
Sent: 45Responses: 31Rate: 69%

Weekly Guest Reminder

Active
Sent: 23Responses: 15Rate: 65%

New Guests Follow-up

Paused
Sent: 12Responses: 8Rate: 67%

Recent Feedback

Sarah Johnson

2 hours agoReview created

Excellent stay! The room was spotless and the staff was incredibly friendly. Highly recommend.

Michael Chen

1 day agoReview created

Beautiful hotel with great location. Breakfast was delicious and the service was outstanding.

Emma Davis

2 days ago

Nice hotel overall, but the check-in process took a bit longer than expected.